While there has been much conjecture as to the implications of TQM for shopfloor workers, there have been relatively few studies that have investigated shopfloor responses to TQM via in‐depth interviews. Focuses on shopfloor workers who might have been expected to conform to the...

Purpose – Recent years have witnessed a growing academic preoccupation with the theme of employee voice. This article seeks to examine the efficacy of non‐union forms of employee representation (NERs). Design/methodology/approach – Further to an exploration of the above theme, case study...

Uses evidence from both quantitative and qualitative research carried out across Europe to show that, while the profile of high and low users of part‐time and short‐term employment is country specific, is concentrated in the service and public sectors and is correlated with growth and...

Looks at how the rise in the use of non‐permanent employees has stimulated much debate concerning the long‐term impact on the success of organizations and skill development at the organizational and national level. Draws on internationally comparable data from 12 countries to explore the...