Purpose Following an “employee-centric” approach, the purpose of this paper is to examine the effects of high-performance work systems (HPWS) on employees’ work engagement and job satisfaction, and the mediating effect of these variables on employees’ affective commitment and intention...

Purpose – The purpose of this paper is to examine, in two studies, whether trust in teammates and trust in management influenced transactive memory and how strongly transactive memory, in turn, influenced perceived team performance and job satisfaction. Design/methodology/approach – Data...

Purpose – The purpose of this article is to assess the influence of different forms of organisational representation on the provision of work‐life balance employment policies. Design/methodology/approach – The article uses on‐site semi‐structured interviews with employees, HR and line...

Purpose – The main purpose of this paper is to identify sources of temp agency work satisfaction and discuss whether or not these sources differ from those well‐known to traditional satisfaction research (i.e. those appropriate for employees with a permanent contract)....

Purpose – The paper seeks to determine whether and how the quality of working life (QWL) varies between call centres (CCs) in the in‐house/outsourced, public and private sectors and the implications of these findings on human resource management (HRM). Design/methodology/approach – This...

Purpose – The purpose of this paper is to examine the relationship between psychological climate, and transformational leadership, with employee performance. The paper builds on relevant research in this area, and extends such research to the Indian context. Design/methodology/approach –...

This paper contributes to the development of the knowledge management and human resource management literatures through developing the linkages between them. Increasingly it is being acknowledged that the success of knowledge management initiatives is fundamentally predicated on having workers...

Most discussions of knowledge, knowledge management and knowledge transfer, especially of human resource management (HRM) knowledge and its transfer, have failed to consider them in a cross‐cultural context. After a discussion of this issue, the paper analyses the migration or transfer of what...

Purpose – This paper sets out, first, to integrate HR strategies into knowledge management (KM) systems; second, to examine the type of HR strategies to be pursued and third, it looks at the probable behaviour effects of such a strategy in the creation, distribution and use of knowledge....

Purpose – The aim of this paper i s to understand the competitive and collaborative relations existing between people practising in the same professional occupation, but working within different organisation contexts of employment. Design/methodology/approach – An interview study of 42...