Purpose – This paper aims to address the generic research question of how promising management practices such as total quality management (TQM) initiatives affect employee relations in South Eastern European (SEE) countries by focusing on managers' professional lives. In particular, this study...

Describes some characteristics of Danish human resource management and analyses recent trends that point towards future practices and HRM concepts. Presents a theoretical framework in which the HRM of the 1990s can be understood, based on empirical research in a number of Danish companies from...