Purpose – Performance appraisal is one of the most important human resource management practices as it yields critical decisions integral to various human resource actions and outcomes. The purpose of this paper is to explore the relationship between perceptions of performance appraisal...

Reports findings from a research designed to investigate the main issues of the current human resource (HR) performance evaluation systems in over 150 UK‐based quality‐focused organisations. The study identified the main characteristics of HR performance evaluation systems currently...

Purpose – The purpose of this paper is to examine what employees perceive as positive and negative aspects of their work, and how these affect their perceptions of the quality of work life (QWL) and their career development decisions. Design/methodology/approach – This is a qualitative study...

Purpose – The purpose of this paper is to examine the influence of the competencies motivation, integrity and social skills on both intrinsic and extrinsic career success. Design/methodology/approach – In total, 1,112 individuals aged 45 or above registered at a job agency specialized in...

Purpose – Despite a large literature on talent management there is very little research on the comparative attitudes of employees in talent pools with those not in talent pools. This is an important omission as employee reactions should influence how effective talent programmes are and how...

Purpose – The purpose of this article is to assess the influence of different forms of organisational representation on the provision of work‐life balance employment policies. Design/methodology/approach – The article uses on‐site semi‐structured interviews with employees, HR and line...

Purpose – The main purpose of this paper is to identify sources of temp agency work satisfaction and discuss whether or not these sources differ from those well‐known to traditional satisfaction research (i.e. those appropriate for employees with a permanent contract)....

Purpose – The paper seeks to determine whether and how the quality of working life (QWL) varies between call centres (CCs) in the in‐house/outsourced, public and private sectors and the implications of these findings on human resource management (HRM). Design/methodology/approach – This...

Purpose – The purpose of this paper is to examine the relationship between psychological climate, and transformational leadership, with employee performance. The paper builds on relevant research in this area, and extends such research to the Indian context. Design/methodology/approach –...