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A survey of employee relations practices and demographics of MNC chain and domestic luxury hotels in Australia
Timo, Nils; Davidson, Michael - In: Employee Relations 27 (2005) 2, pp. 175-192
multinational chain (MNC) and domestic hotels operating in the Brisbane‐Gold Coast corridor in Australia and discuss the … hotels were not found to be the conduit of “new” HRM practices as a competitive edge. Both MNC and domestic hotels shape the … and low cost labour force. Research limitations/implications – Of the 14 hotels, only three were domestic. MNC luxury …
Persistent link: https://www.econbiz.de/10014731054
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Line managers’ views on adopting human resource roles: the case of Hilton (UK) hotels
Watson, Sandra; Maxwell, Gillian A.; Farquharson, Lois - In: Employee Relations 29 (2006) 1, pp. 30-49
data was collected from 76 hotels, owned by Hilton UK, via self‐administered questionnaires to strategic and first …
Persistent link: https://www.econbiz.de/10014731119
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Human Resource Management in the Hotel Industry: Strategy, Innovation and Performance
Nixon, Dennis - In: Employee Relations 22 (2000) 4, pp. 423-428
Persistent link: https://www.econbiz.de/10014731872
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Work‐life balance initiatives: implications for women
Doherty, Liz - In: Employee Relations 26 (2004) 4, pp. 433-452
This article uses evidence from a piece of action research conducted in the UK hospitality industry to explore the effectiveness of work‐life balance initiatives in helping women progress to senior management. It explores the main barriers to women's progression and highlights the long hours...
Persistent link: https://www.econbiz.de/10014731030
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Employment Relations in the Hospitality and Tourism Industries
Nickson, Dennis - In: Employee Relations 26 (2004) 5, pp. 567-569
Persistent link: https://www.econbiz.de/10014731037
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Empowerment: HR Strategies for Service Excellence
Collins, David - In: Employee Relations 24 (2002) 2, pp. 232-235
Persistent link: https://www.econbiz.de/10014731902
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Organisational and psychological empowerment in the HRM‐performance linkage
Kazlauskaite, Ruta; Buciuniene, Ilona; Turauskas, Linas - In: Employee Relations 34 (2011) 2, pp. 138-158
‐performance linkage. Design/methodology/approach – A survey of 211 customer‐contact employees at 30 upscale hotels in Lithuania was …
Persistent link: https://www.econbiz.de/10014731322
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Power Relationships and Empowerment in Hotels
Wynne, Jenny - In: Employee Relations 15 (1993) 2, pp. 42-50
Discusses the main approaches to power and power relationships and uses this discussion as the basis for analysing how power relationships evolve between employees at the lower level of an organizational hierarchy (traditionally perceived as the least powerful) and customers of a service...
Persistent link: https://www.econbiz.de/10014731453
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HRM in UK hotels: a focus on commitment
McGunnigle, Peter J.; Jameson, Stephanie M. - In: Employee Relations 22 (2000) 4, pp. 403-422
currently there is little to suggest a shift towards HRM in UK hotels  …
Persistent link: https://www.econbiz.de/10014730912
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Benchmarking HRM and the benchmarking of benchmarking
Rodwell, John J.; Lam, Jeremy; Fastenau, Maureen - In: Employee Relations 22 (2000) 4, pp. 356-374
Organisations with low absenteeism and low turnover can be distinguished from organisations with high absenteeism and turnover through the identification and implementation of sophisticated and strategic best practices such as benchmarking relative cost position, developing a corporate ethic,...
Persistent link: https://www.econbiz.de/10014730914