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Having "a say" : forms of voice in Australian call centres
McDonnell, Anthony; Connell, Julia; Hannif, Zeenobiyah; … - In: Employee relations 36 (2014) 3, pp. 214-234
Persistent link: https://www.econbiz.de/10010259604
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Employee voice and silence in auditing firms
Donovan, Sean; O'Sullivan, Michelle; Doyle, Elaine; … - In: Employee relations 38 (2016) 4, pp. 563-577
Persistent link: https://www.econbiz.de/10011580228