The level of performance of an electric utility is determined by the soundness of its financial situation, the efficiency of its technology, and the quality of service it provides customers. Its financial underpinning is a balance of costs and revenue (from customer payments, government, and...

The COVID-19 pandemic has spurred unprecedented economic disruption globally. The full scope of the virus's impact on human health and economic activity remains to be seen, but two things are clear: (1) the most fragile economies, and most vulnerable segments of the world's population, are least...