Meglio, Gisela Di; Stare, Metka; Maroto, Andrés; … - In: Environment and Planning C: Government and Policy 33 (2015) 2, pp. 321-341
Performance of the public sector is at the core of long-term wealth creation and welfare improvement. Yet, its measurement remains inadequate and flawed with data deficiency. In this paper we propose an extended framework for the assessment of public services performance that accounts for...