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~isPartOf:"Europäische Hochschulschriften / 5"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Einführung"
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Einführung
Qualitätsmanagement
587
Quality management
571
Dienstleistungsqualität
99
Service quality
99
Customer satisfaction
60
Kundenzufriedenheit
60
Standardisierung
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quality management
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total quality management
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Gómez-López, Raquel
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López Fernández, María C.
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Pai, Fan-yun
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Yeh, Tsu-ming
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Dubey, Rameshwar
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García-Bernal, Javier
1
Garengo, Patrizia
1
Garza-Reyes, Jose Arturo
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Ghani, Ab. Mumin Ab.
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Europäische Hochschulschriften / 5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of quality & reliability management
20
The TQM journal : the international review of organizational improvement
13
Total quality management & business excellence
13
International journal of six sigma and competitive advantage : IJSSCA
11
International journal of productivity and quality management : IJPQM
8
Health care management review : HCM review
6
Benchmarking : an international journal ; BIJ
5
International journal of business excellence
5
International journal of production economics
5
International journal of production research
5
Journal of industrial engineering and management : JIEM
5
Praxishandbuch Six Sigma : Fehler vermeiden, Prozesse verbessern, Kosten senken ; [jetzt mit Six-Sigma-Projektleitfaden]
4
International journal of business and systems research
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of process management and benchmarking : IJPMB
3
International journal of services and operations management
3
Journal of health organization and management
3
Achieving competitive advantage through quality management
2
Business process management journal
2
Gestion poche
2
International journal of operations and quantitative management : IJOQM
2
International journal of quality and innovation
2
International journal of quality and service sciences
2
Managing quality
2
Quality management journal : QMJ
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
2
The IUP journal of operations management : IJOM
2
Academy of Management journal : AMJ
1
Allgemeine Betriebswirtschaftslehre
1
Amfiteatru economic : an economic and business research periodical
1
Analytical approaches to strategic decision-making : interdisciplinary considerations
1
Benchmarking : an international journal
1
Berichte zum Generic-Management
1
Blaue Reihe
1
Corporate ownership & control : international scientific journal
1
DUV / Wirtschaftswissenschaft
1
Decision sciences
1
Dirasat, Administrative Sciences
1
ERIM Ph. D. series research in management / Erasmus Institute of Management
1
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ECONIS (ZBW)
42
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1
Excellence profiles in Spanish firms with quality management systems
Criado, Fernando
;
Calvo-Mora, Arturo
- In:
Total quality management & business excellence : an …
20
(
2009
)
5/6
,
pp. 655-679
Persistent link: https://www.econbiz.de/10003882602
Saved in:
2
Policy deployment : a review and comparisons of two best practices models
Jolayemi, Joel K.
- In:
Total quality management & business excellence : an …
20
(
2009
)
7/8
,
pp. 877-902
Persistent link: https://www.econbiz.de/10003897775
Saved in:
3
What happened to the ISO 9000 lustre? : an eight-year study
Karapetrovic, Stanislav
;
Casadesús Fa, Martí
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
3/4
,
pp. 245-267
Persistent link: https://www.econbiz.de/10003979774
Saved in:
4
Increasing the organisational performance benefits of TQM: an approach based on organisational design
García-Bernal, Javier
;
Ramírez Alesón, Marisa
- In:
Total quality management & business excellence : an …
21
(
2010
)
3/4
,
pp. 363-382
Persistent link: https://www.econbiz.de/10003979800
Saved in:
5
A framework for effective Six Sigma implementation
Jones, Erick C.
;
Parast, Mahour Mellat
;
Adams, Stephanie G.
- In:
Total quality management & business excellence : an …
21
(
2010
)
3/4
,
pp. 415-424
Persistent link: https://www.econbiz.de/10003979831
Saved in:
6
Quality management initiatives in Europe: an empirical analysis according to their structural elements
Gutiérrez Gutiérrez, Leopoldo J.
;
Torres, Ignacio Tamayo
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 577-601
Persistent link: https://www.econbiz.de/10003995854
Saved in:
7
Results of an empirical investigation on the anticipated improvement areas of the ISO 9001:2000 standard
Gotzamani, Katerina
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 687-704
Persistent link: https://www.econbiz.de/10003995860
Saved in:
8
Application of the total quality management approach in a Spanish retailer : the case of Mercadona
Callejo Miguel, Blanco
;
Broncano Santiago, Gutierrez
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1365-1381
Persistent link: https://www.econbiz.de/10008824952
Saved in:
9
An award journey for business excellence : the case study of a public sector unit
Madan, Pankaj
- In:
Total quality management & business excellence : an …
21
(
2010
)
11/12
,
pp. 1343-1364
Persistent link: https://www.econbiz.de/10008824954
Saved in:
10
Critical analysis of Six Sigma implementation
Moosa, Kamran
;
Sajid, Ali
- In:
Total quality management & business excellence : an …
21
(
2010
)
7/8
,
pp. 745-759
Persistent link: https://www.econbiz.de/10008650367
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