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Quality management in logistics services : a comparison of practices between manufacturing companies and logistics firms in Australia
Rahman, Shams - In: Total quality management & business excellence : an … 19 (2008) 5/6, pp. 535-550
Persistent link: https://www.econbiz.de/10003740733
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The influence of top management commitment, process quality management and quality design on new product performance: a case of Malaysian manufacturers
Mokhtar, Sany Sanuri Mohd; Bin Yusoff, Rushami Zien - In: Total quality management & business excellence : an … 21 (2010) 3/4, pp. 291-300
Persistent link: https://www.econbiz.de/10003979781
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Measuring changes in quality management : an empirical analysis of Japanese manufacturing companies
Arauz, Rita; Matsuo, Hirofumi; Suzuki, Hideo - In: Total quality management & business excellence : an … 20 (2009) 11/12, pp. 1337-1374
Persistent link: https://www.econbiz.de/10003925354
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Applying Six-Sigma methodology in the Kano quality model : an example of the stationery industry
Chen, S. C.; Chang, Lawrence; Huang, Tai-hsin - In: Total quality management & business excellence : an … 20 (2009) 1/2, pp. 153-170
Persistent link: https://www.econbiz.de/10003859027
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The effectiveness of TQM : a stimulator for knowledge distribution?
Ooi, Keng-boon - In: Total quality management & business excellence : an … 23 (2012) 6, pp. 653-671
Persistent link: https://www.econbiz.de/10009572334
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A comparative analysis of Lean practices and performance in the UK manufacturing and service sector firms
Alsmadi, Majed; Almani, Ahmad; Jerisat, Rula - In: Total quality management & business excellence : an … 23 (2012) 4, pp. 381-396
Persistent link: https://www.econbiz.de/10009553686
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Implementing Six Sigma in Saudi Arabia : an empirical study on the fortune 100 firms
Alsmadi, Majed; Lehaney, Brian; Khan, Zulfiqar A. - In: Total quality management & business excellence : an … 23 (2012) 3, pp. 263-276
Persistent link: https://www.econbiz.de/10009553727
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Comparison between manufacturing companies that are ISO certified and those that are not certified using performance measurement model
Wu, Shwu-ing; Chen, Jui-ho - In: Total quality management & business excellence : an … 22 (2011) 8, pp. 869-890
Persistent link: https://www.econbiz.de/10009424193
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An exploratory study on cost of quality implementation in Malaysia : the case of Penang manufacturing firms
Tye, Lee Hoon; Halim, Hasliza Abdul; Thurasamy Ramayah - In: Total quality management & business excellence : an … 22 (2011) 12, pp. 1299-1315
Persistent link: https://www.econbiz.de/10009411433
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A systems research on quality management under the MBNQA framework
Sun, Hongyi - In: Total quality management & business excellence : an … 22 (2011) 11, pp. 1195-1211
Persistent link: https://www.econbiz.de/10009411441