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~isPartOf:"Europäische Hochschulschriften / 5"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Performance measurement"
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Performance measurement
Qualitätsmanagement
587
Quality management
571
Dienstleistungsqualität
99
Service quality
99
Customer satisfaction
60
Kundenzufriedenheit
60
Standardisierung
50
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quality management
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42
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42
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total quality management
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Dahlgaard, Jens Jörn
4
Dahlgaard-Park, Su Mi
3
Garengo, Patrizia
3
Biazzo, Stefano
2
Idris, Fazli
2
Lu, Dawei
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1
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Baser, Onur
1
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Chang, Tsang-Chuan
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Dervitsiotis, Kostas N.
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Devadasan, S. R.
1
Dobrodolac, Momčilo
1
Dürlich, Marie
1
Fan, Xuemei
1
Gotzamani, Katerina
1
Grando, Alberto
1
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Europäische Hochschulschriften / 5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of productivity and quality management : IJPQM
43
Total quality management & business excellence
27
The TQM journal : the international review of organizational improvement
25
International journal of quality & reliability management
24
International journal of production research
23
International journal of process management and benchmarking : IJPMB
14
Benchmarking : an international journal ; BIJ
11
Quality management journal : QMJ
10
International journal of production economics
9
International journal of services and operations management
9
International journal of six sigma and competitive advantage : IJSSCA
9
International journal of business excellence
7
The international journal of productivity and performance management : IJPPM
7
Amfiteatru economic : an economic and business research periodical
5
Business process management journal
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of quality and innovation
5
International journal of quality and service sciences
5
Health care management review : HCM review
4
Journal of industrial engineering and management : JIEM
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
The international journal of productivity and performance management
4
The service industries journal
4
Benchmarking : an international journal
3
Decision sciences : DS
3
International journal of agile systems and management : IJASM
3
International journal of business performance and supply chain modelling : IJBPSCM
3
International journal of business process integration and management : IJBPIM
3
International journal of hospitality management
3
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
3
Journal of health organization and management
3
Measuring business excellence : the journal of organizational performance management
3
Research paper / Strathclyde Business School
3
Accounting, auditing & accountability journal
2
Business strategy and the environment
2
Cambridge studies in comparative public policy
2
Cogent business & management
2
Economic research
2
Financial accountability & management : in governments, public services and charities
2
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ECONIS (ZBW)
42
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1
Continuous improvement of performance measurement by TQM adopters
Kumar, Uma
;
Kumar, Vinod
;
Grosbois, Danuta de
;
Choisne, …
- In:
Total quality management & business excellence : an …
20
(
2009
)
5/6
,
pp. 603-616
Persistent link: https://www.econbiz.de/10003882594
Saved in:
2
The perceived impact of quality assurance systems on tomato supply chain performance
Aramyan, Lusine H.
;
Meuwissen, Miranda P. M.
;
Oude …
- In:
Total quality management & business excellence : an …
20
(
2009
)
5/6
,
pp. 633-653
Persistent link: https://www.econbiz.de/10003882600
Saved in:
3
Proposed relationship of TQM and organisational performance using structured equation modelling
Zakuan, N. M.
;
Yusof, S. M.
;
Laosirihongthong, T.
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
1/2
,
pp. 185-203
Persistent link: https://www.econbiz.de/10003957187
Saved in:
4
Development of a performance measurement framework for SMEs
Sousa, Sérgio
;
Aspinwall, Elaine
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 475-501
Persistent link: https://www.econbiz.de/10003995846
Saved in:
5
Research on the correlation between Design for Six Sigma implementation activity levels, new product development strategies and new product development performance in Taiwan's high...
Chung, Yi-chan
;
Hsu, Yao-wen
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 603-616
Persistent link: https://www.econbiz.de/10003995855
Saved in:
6
Results of an empirical investigation on the anticipated improvement areas of the ISO 9001:2000 standard
Gotzamani, Katerina
- In:
Total quality management & business excellence : an …
21
(
2010
)
5/6
,
pp. 687-704
Persistent link: https://www.econbiz.de/10003995860
Saved in:
7
A study of the validity of three major business excellence models in the Asia Pacific region
Jayamaha, Nihal Palitha
;
Grigg, Nigel
;
Mann, Robin
- In:
Total quality management & business excellence : an …
20
(
2009
)
11/12
,
pp. 1213-1227
Persistent link: https://www.econbiz.de/10003925311
Saved in:
8
A performance measurement system for SMEs taking part in quality award programmes
Garengo, Patrizia
- In:
Total quality management & business excellence : an …
20
(
2009
)
1/2
,
pp. 91-105
Persistent link: https://www.econbiz.de/10003858997
Saved in:
9
A framework for the assessment of an organisation's innovation excellence
Dervitsiotis, Kostas N.
- In:
Total quality management & business excellence : an …
21
(
2010
)
9/10
,
pp. 903-918
Persistent link: https://www.econbiz.de/10008660485
Saved in:
10
Towards business excellence in the hospitality industry : a case for 3-, 4-, and 5-star hotels in Iran
Arasli, Huseyin
- In:
Total quality management & business excellence : an …
23
(
2012
)
5
,
pp. 573-590
Persistent link: https://www.econbiz.de/10009572343
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