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Management and measurement of quality in ISO 9000 organisations : an empirical study in Spain
Trigueros Pina, José A.; Sansalvador Sellés, Manuel E. - In: Total quality management & business excellence : an … 19 (2008) 5/6, pp. 481-492
Persistent link: https://www.econbiz.de/10003740726
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Excellence profiles in Spanish firms with quality management systems
Criado, Fernando; Calvo-Mora, Arturo - In: Total quality management & business excellence : an … 20 (2009) 5/6, pp. 655-679
Persistent link: https://www.econbiz.de/10003882602
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The influence of total quality management practices on the transformation of how organisations work
Hur, Mann Hyung - In: Total quality management & business excellence : an … 20 (2009) 7/8, pp. 847-861
Persistent link: https://www.econbiz.de/10003897767
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Organisational learning for performance excellence: a study of Branch-Smith Printing Division
Evans, James R. - In: Total quality management & business excellence : an … 21 (2010) 3/4, pp. 225-243
Persistent link: https://www.econbiz.de/10003979755
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What happened to the ISO 9000 lustre? : an eight-year study
Karapetrovic, Stanislav; Casadesús Fa, Martí; … - In: Total quality management & business excellence : an … 21 (2010) 3/4, pp. 245-267
Persistent link: https://www.econbiz.de/10003979774
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Increasing the organisational performance benefits of TQM: an approach based on organisational design
García-Bernal, Javier; Ramírez Alesón, Marisa - In: Total quality management & business excellence : an … 21 (2010) 3/4, pp. 363-382
Persistent link: https://www.econbiz.de/10003979800
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Proposed relationship of TQM and organisational performance using structured equation modelling
Zakuan, N. M.; Yusof, S. M.; Laosirihongthong, T.; … - In: Total quality management & business excellence : an … 21 (2010) 1/2, pp. 185-203
Persistent link: https://www.econbiz.de/10003957187
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The future of the quality/excellence funtion: a vision from the Spanish firm
Camisón Zornoza, César; Pérez de las Peñas, Javier - In: Total quality management & business excellence : an … 21 (2010) 5/6, pp. 649-672
Persistent link: https://www.econbiz.de/10003995858
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Application of the total quality management approach in a Spanish retailer : the case of Mercadona
Callejo Miguel, Blanco; Broncano Santiago, Gutierrez - In: Total quality management & business excellence : an … 21 (2010) 11/12, pp. 1365-1381
Persistent link: https://www.econbiz.de/10008824952
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Self-assessment for measuring business excellence : the MUSABE method
Politis, Yannis; Siskos, Yannis - In: Total quality management & business excellence : an … 21 (2010) 11/12, pp. 1063-1083
Persistent link: https://www.econbiz.de/10008824985