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Exploring the impacts of ISO 9001 on small- and medium-sized social service institutions : a multiple case study
Melão, Nuno Filipe; Gui, Sara Maria - In: Total quality management & business excellence : an … 26 (2015) 3/4, pp. 312-326
Persistent link: https://www.econbiz.de/10011300194
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Internal quality management instructors' knowledge-training capabilities : an empirical study in Taiwan
Su, Teng-Hu; Lu, Iuan-Yuan; Chiu, Sheng-Chan - In: Total quality management & business excellence : an … 26 (2015) 3/4, pp. 284-297
Persistent link: https://www.econbiz.de/10011300204
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Critical factors for quality management initiatives in small- and medium-sized enterprises
Assarlind, Marcus; Gremyr, Ida - In: Total quality management & business excellence : an … 25 (2014) 4, pp. 397-411
Persistent link: https://www.econbiz.de/10010245987
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Quality management effects in certified Serbian companies producing food of animal origin
Djekic, Ilija; Tomic, Nikola; Smigic, Nada; Tomasevic, Igor - In: Total quality management & business excellence : an … 25 (2014) 4, pp. 383-396
Persistent link: https://www.econbiz.de/10010245988
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Examining relationships between quality management and organisational performance in transitional economies
Delić, Milan; Radlovački, Vladan; Kamberović, Bato; … - In: Total quality management & business excellence : an … 25 (2014) 4, pp. 367-382
Persistent link: https://www.econbiz.de/10010245989
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Today's quality is tomorrow's reputation (and the following day's business success)
Sharabi, Moshe - In: Total quality management & business excellence : an … 25 (2014) 3, pp. 183-197
Persistent link: https://www.econbiz.de/10010246017
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Do quality costs still matter?
Raßfeld, Colin; Behmer, Falk; Dürlich, Marie; Jochem, … - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 1071-1082
Persistent link: https://www.econbiz.de/10011440804
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Exploring drivers of student satisfaction and dissatisfactio : an assessment of impact-asymmetry and impact-range
Mikulić, Josip; Dužević, Ines; Baković, Tomislav - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1213-1225
Persistent link: https://www.econbiz.de/10011528225
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Creating ambidexterity through quality management
Asif, Muhammad; Vries, Henk J. de - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1226-1241
Persistent link: https://www.econbiz.de/10011528228
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Valuation of the option of abandoning ISO 9001 certification : an empirical study in Spain
Sansalvador, Manuel E.; Brotons, José M. - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1255-1268
Persistent link: https://www.econbiz.de/10011528248