The inventor of the first personal computer in the world advocates a conceptual shift in the way companies will have to nurture customers and seek innovations in products or services that were designed to satisfy yet to be defined needs.

Participative management is still hard to sell in the post‐Soviet world with its 50‐year tradition of ruthless authoritiarianism, fear and mistrust. The authors heard repeatedly that what Western consultancies offered was often rejected outright because there are too few antecedents in the...

Examines the definitions of small and medium‐sized enterprises with particular focus on the industrial sector. It considers delimitation according to qualitative traits.

Reviews how the GEO model can assist European managers to meet the challenges in the new work culture.

Many debates have taken place on the question of globalisation. Critics have suggested that most of the changes in the market place are a regionalisation phenomena or indeed a Europeanisation issue rather than cases of globalisation. This article attempts to see whether this situation is truly...

The past 20 years have seen the worldwide telecommunications industry transformed from predominantly dormant, country‐centred, government‐run agencies, to increasingly competitive, innovative and market‐led organisations. Much of the will to change has stemmed from the visionary market...