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The European Commission and SME support mechanisms for e‐business
Peet, Steven; Brindley, Clare; Ritchie, Bob - In: European Business Review 14 (2002) 5, pp. 335-341
Information Society Project Office (ECISPO) in encouraging and informing SMEs by using the Internet as an educational …
Persistent link: https://www.econbiz.de/10014713101
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E‐learning communities, virtual markets and knowledge creation
Hardaker, Glenn; Smith, David - In: European Business Review 14 (2002) 5, pp. 342-350
From this push for non‐linear innovation has come a fragmented market of hardware, software, and services branded as, knowledge‐management solutions. Virtual knowledge networks provide a dynamic way of working relevant for the emergence of a post‐industrial economy. E‐learning is seen as...
Persistent link: https://www.econbiz.de/10014713102
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Web‐shoppers and non‐shoppers: compatibility, relative advantage and demographics
Karayanni, Despina A. - In: European Business Review 15 (2003) 3, pp. 141-152
This study investigated differences between Web‐shoppers and non‐shoppers, in terms of compatibility, relative advantage and demographics. Stepwise discriminant analysis was applied on a sample of 165 personally interviewed consumers, which showed that compatibility and relative advantage...
Persistent link: https://www.econbiz.de/10014713120
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An exploratory study of Internet adoption by SMEs in an emerging market economy
Kula, Veysel; Tatoglu, Ekrem - In: European Business Review 15 (2003) 5, pp. 324-333
This paper investigates the nature and extent of Internet use and the role of firm‐ and industry‐specific factors … affecting Internet adoption by SMEs in an emerging market economy, Turkey. Based on the evidence from a sample of 237 … manufacturing SMEs with Internet access in Turkey, the highest ranked Internet applications with the largest frequency of usage were …
Persistent link: https://www.econbiz.de/10014713133
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Web site accessibility of German and UK tourism information sites
Williams, Russell; Rattray, Rulzion; Stork, Alexandra - In: European Business Review 16 (2004) 6, pp. 577-589
travel and tourism industry where information gratification plays such a crucial role. Internet‐based technologies allow … here revealed disappointingly low levels of accessibility. As the Internet and Web come to play a more important part in …
Persistent link: https://www.econbiz.de/10014713176
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E‐marketing and SMEs: operational lessons for the future
Gilmore, Audrey; Gallagher, Damian; Henry, Scott - In: European Business Review 19 (2007) 3, pp. 234-247
Purpose – The purpose of this paper is to report on a study that re‐examines the impact of the internet on small to …) who were directly involved in introducing the internet and e‐marketing activities within their respective company …. Findings – The all‐encompassing role of the internet in today's business world and the findings of this study raise some …
Persistent link: https://www.econbiz.de/10014713252
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An Aldersonian explanation of twenty‐first century “mass customization”
Goodrich, Kendall - In: European Business Review 19 (2007) 6, pp. 495-507
no longer accurately explain marketing phenomena arising from the growth of the internet and mass customization. Alderson …
Persistent link: https://www.econbiz.de/10014713268
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The antecedents of customer satisfaction with online travel services: a conceptual model
Nusair, Khaldoon (Khal); Kandampully, Jay - In: European Business Review 20 (2008) 1, pp. 4-19
Purpose – The purpose of this study is: to examine the travel web sites quality dimensions that ultimately influence customers' satisfaction; and to conduct content analyses on the five prominent travel web sites. Design/methodology/approach – A content analysis was conducted on the six...
Persistent link: https://www.econbiz.de/10014713272
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Measuring the service quality of internet banking: scale development and validation
Ho, Chien‐Ta Bruce; Lin, Wen‐Chuan - In: European Business Review 22 (2010) 1, pp. 5-24
Purpose – The purpose of this paper is to develop a multiple item scale for measuring internet banking service quality … customer‐perceived service quality to develop a framework that can be used to measure internet banking service. Also, this … research uses Taiwan's internet banking users as survey targets for its empirical studies. Findings – Through the process of …
Persistent link: https://www.econbiz.de/10014713341
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The cultural challenge of the information superhighway in France
Evans, Daniel S. - In: European Business Review 98 (1998) 1, pp. 51-55
information superhighway. Differences between the “Internet” culture and the French culture are highlighted.  …
Persistent link: https://www.econbiz.de/10014713577