Apesteguia, Jose; Funk, Patricia; Iriberri, Nagore - In: European Economic Review 64 (2013) C, pp. 266-284
We study how to promote compliance with rules that carry low penalties and are pervasive in all sorts of organizations. We have access to data on the users of all public libraries in Barcelona. In this setting, we test the effect of sending email messages with different contents. We find that...