size positive influence over degree of innovation in services. To avoid distortions in this main relationship, three …This paper studies the influence of firm size over degree of innovation in a service sector, specifically in … engineering consulting and technology services in Spain. A multiple regression analysis was used to test hypothesis about firm …

Past research has demonstrated that industrial customers can, in effect, bring about product innovation among their … suppliers. However, little seems to be known as to whether consumers are also potential inventors of new services. Presents … regarding mobile telephony. An experimental approach was used to compare the characteristics of new services suggested by …

For an increasing number of firms in the capital goods industry, combinations of products and services, so called … underlines the importance of integrating studies of product and service innovation, two fields that so far have been studied …

Purpose – This paper aims to focus on innovation development in enterprises with fewer than 50 employees. It explores … differences in innovation capacity and in the diversity of developed innovations across the four enterprise size categories within … enterprises. The analysis is based on non‐parametric tests. Findings – The findings display a broad diversity of innovation …

’s decision to discontinue products/services. Findings The results indicate that the factors affecting product innovation and …Purpose The purpose of this paper is to explore product/service innovation and discontinuation using the firm as a unit … discontinuation are similar for manufacturing and service firms, where innovation was significant for product/service discontinuation …

Purpose – The research fields of service innovation and social innovation have, until now, been largely disconnected …. At the most basic level, a great many social innovations are services, often public sector services with social … innovation are shown by identifying research areas in which both find a joint heuristic field. This approach has been illustrated …

Provides an analysis of the innovation process in order to understand its development and to provide those responsible … for its management with knowledge about this subject, as well as the behaviours that make it easy to introduce innovation … and the development of several cases of innovation was monitored in situ . Observes that not all innovations develop …

Notes that many companies pay “lip service” to the idea of innovation and stresses that becoming innovative requires an … organisational culture which nurtures innovation and is conducive to creativity. Considers the nature of organisational climate and … between various organisational factors and innovation and suggests elements which promote innovation. Concludes that the most …

facilitated in multidisciplinary groups working with innovation in knowledge-intensive organizations. Design … in a Norwegian research institute working with innovation. The analysis is inductive and conducted within a qualitative …