Feng, Jiang; Prajogo, Daniel I.; Chuan Tan, Kay; Sohal, … - In: European Journal of Innovation Management 9 (2006) 3, pp. 269-278
Purpose – The purpose of this paper compares the experience of organizations in Australia and Singapore with respect to the multidimensionality of TQM and its relationship with quality performance and innovation performance. Design/methodology/approach – A survey was initially conducted in...