Past research has demonstrated that industrial customers can, in effect, bring about product innovation among their … suppliers. However, little seems to be known as to whether consumers are also potential inventors of new services. Presents … regarding mobile telephony. An experimental approach was used to compare the characteristics of new services suggested by …

For an increasing number of firms in the capital goods industry, combinations of products and services, so called … underlines the importance of integrating studies of product and service innovation, two fields that so far have been studied …

Purpose – This paper aims to focus on innovation development in enterprises with fewer than 50 employees. It explores … differences in innovation capacity and in the diversity of developed innovations across the four enterprise size categories within … enterprises. The analysis is based on non‐parametric tests. Findings – The findings display a broad diversity of innovation …

’s decision to discontinue products/services. Findings The results indicate that the factors affecting product innovation and …Purpose The purpose of this paper is to explore product/service innovation and discontinuation using the firm as a unit … discontinuation are similar for manufacturing and service firms, where innovation was significant for product/service discontinuation …

Purpose – The research fields of service innovation and social innovation have, until now, been largely disconnected …. At the most basic level, a great many social innovations are services, often public sector services with social … innovation are shown by identifying research areas in which both find a joint heuristic field. This approach has been illustrated …

facilitated in multidisciplinary groups working with innovation in knowledge-intensive organizations. Design … in a Norwegian research institute working with innovation. The analysis is inductive and conducted within a qualitative …

solutions offerings. This often implies adding value through professional services such as systems integration and business … poses new challenges and provides new possibilities for the product organization’s innovation processes. We argue that … corporate consulting units provide a vital source of knowledge for organizations seeking to increase their innovation capacity …

practiced in a regional context. Design/methodology/approach – This paper describes an attempt to develop innovation in a … support development and innovation. This study fills a gap by analyzing how theory can be transformed into practice.  …

of this paper is to explore, from a firm‐level perspective, organizational characteristics for continuous innovation in … previous research on organizational characteristics for continuous innovation. Findings – Google's organization can be viewed … as a dynamic and open corporate system for continuous innovation, involving the entire organization and supported by an …

Purpose – By increasing connectivity between multiple partners, the new paradigm of open innovation has been argued to … innovation has on the creative climate. The purpose of this paper is to start filling that knowledge gap by exploring the … creative climate in an open innovation arena called SAFER, where 26 partner organizations meet to innovate together. Design …