Moon, Karen Ka-Leung; Yi, Candace Ying; Ngai, E.W.T. - In: European Journal of Operational Research 222 (2012) 2, pp. 191-203
Supply chain flexibility (SCF) represents the capability of firms to respond to unanticipated changes in customer needs and competitor actions. Given the growing research interest in flexibility strategies, the development of a valid and reliable instrument to measure organizational responses...