Corporations are beginning to realize that the proverbial 'if we only knew what we know' also includes 'if we only knew what our customers know.' The authors discuss the concept of Customer Knowledge Management (CKM), which refers to the management of knowledge from customers, i.e. knowledge...

Summary A specific form of intra-organizational networks - a community of practice (COP) - is increasingly regarded as an important structure within organizations. This network structure is well suited for the development and sharing of knowledge and practices across divisions. Our research...

Broker organizations increasingly facilitate the partnering process of public–private partnerships (PPPs) for development. In this paper, we argue that their function goes beyond simply match-making between partners and develop a theoretical framework for the broker organizations’ roles...