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~isPartOf:"European economic review : EER"
~isPartOf:"Journal of business communication : JBC"
~person:"Downing, Joe R."
~person:"Gangadharan, Lata"
~subject:"Communication"
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European economic review : EER
Journal of business communication : JBC
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Normative conflict and the limits of self-governance in heterogeneous populations
Gangadharan, Lata
;
Nikiforakis, Nikos
;
Villeval, …
- In:
European economic review : EER
100
(
2017
),
pp. 143-156
Persistent link: https://www.econbiz.de/10011919750
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2
Linking
communication
competence with call center agents’ sales effectiveness
Downing, Joe R.
- In:
Journal of business communication : JBC
48
(
2011
)
4
,
pp. 409-425
Persistent link: https://www.econbiz.de/10009348121
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