A vast literature shows the importance of socioemotional skills in earnings and employment, but whether they matter in getting hired remains unanswered. This study seeks to address this question and further investigates whether socioemotional skill signals in job applicants' resumes have the...

Community-driven development programs are a popular model for service delivery and socioeconomic development, especially in countries reeling from civil strife. Despite their popularity, the evidence on their impact is mixed at best. Most studies thus far are based on data collected during, or...

This paper investigates the potential of information technology to improve public service delivery and empower citizens. The investigation uses two randomized natural experiments in the renewal of national identification cards by the Bolivian Police. The first experiment arises from the random...