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European journal of marketing
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Handle with care! : service contract termination as a service delivery task
Wetzel, Hauke
;
Haenel, Christina
;
Hess, Alexandra Claudia
- In:
European journal of marketing
56
(
2022
)
12
,
pp. 3169-3196
Persistent link: https://www.econbiz.de/10013457419
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