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~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"International journal of contemporary hospitality management"
~person:"Al Khateeb, Amr"
~subject:"Relationship marketing"
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Relationship marketing
Beschwerdemanagement
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Beziehungsmarketing
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Brand forgiveness
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Al Khateeb, Amr
Han, Heesup
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European journal of operational research : EJOR
International journal of contemporary hospitality management
Journal of retailing and consumer services
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The effect of service failure severity on brand forgiveness : the moderating role of interpersonal attachment styles and thinking styles
Alnawas, Ibrahim
;
Al Khateeb, Amr
;
Abu Farha, Allam K.
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
5
,
pp. 1691-1712
Persistent link: https://www.econbiz.de/10014280877
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