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Why quality management programs fail : a strategic and operations management perspective
Asif, Muhammad; Bruijn, Erik Joost de; Douglas, Alex; … - In: International journal of quality & reliability management 26 (2009) 8, pp. 778-794
Persistent link: https://www.econbiz.de/10009525806
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Integrating management systems : does the location matter?
Simon, Alexandra; Douglas, Alex - In: International journal of quality & reliability management 30 (2013) 6, pp. 675-689
Persistent link: https://www.econbiz.de/10009767812
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Lean Six Sigma and quality performance in Italian public and private hospitals : a gender perspective
Ciasullo, Maria Vincenza; Douglas, Alex; Romeo, Emilia; … - In: International journal of quality & reliability management 41 (2024) 3, pp. 964-989
Persistent link: https://www.econbiz.de/10014483090
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The secret ingredient? : uncovering the effect of organizational culture on quality management: a literature review
Palumbo, Rocco; Douglas, Alex - In: International journal of quality & reliability management 41 (2024) 1, pp. 195-268
Persistent link: https://www.econbiz.de/10014470829