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~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"Omega : the international journal of management science"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Hospital
170
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Scheduling problem
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87
Health care
76
Gesundheitsversorgung
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Figueira, José Rui
2
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Arabzadeh, Bahar
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Izady, Navid
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European journal of operational research : EJOR
Omega : the international journal of management science
Health care management review : HCM review
78
International journal of hospitality management
61
Journal of health economics
41
Journal of health organization and management
37
Working paper / National Bureau of Economic Research, Inc.
36
Quality management journal : QMJ
34
NBER working paper series
33
NBER Working Paper
30
Health economics
23
Health marketing quarterly
23
International journal of contemporary hospitality management
20
The TQM journal : the international review of organizational improvement
20
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
Management science : journal of the Institute for Operations Research and the Management Sciences
18
International journal of productivity and quality management : IJPQM
17
Journal of hospitality marketing & management
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Health care management science
15
Ruhr economic papers
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
The service industries journal
14
Total quality management & business excellence
14
International journal of quality and service sciences
13
The European journal of health economics
13
Discussion paper / Centre for Economic Policy Research
12
Discussion paper series / IZA
11
International journal of quality & reliability management
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Tourism management : research, policies, practice
11
CHE research paper
10
International journal of health care finance and economics
10
Journal of business research : JBR
10
Manufacturing & service operations management : M & SOM
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Production and operations management : an international journal of the Production and Operations Management Society
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Health economics review
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of travel and tourism marketing
9
Technological forecasting & social change : an international journal
9
International journal of production research
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1
Introducing competition in healthcare services : the role of private care and increased patient mobility
Andritsos, Dimitrios A.
;
Tang, Christopher S.
- In:
European journal of operational research : EJOR
234
(
2014
)
3
,
pp. 898-909
Persistent link: https://www.econbiz.de/10010360388
Saved in:
2
Simulation modelling for contracting
hospital
emergency services at the regional level
Mielczarek, Bożena
- In:
European journal of operational research : EJOR
235
(
2014
)
1
,
pp. 287-299
Persistent link: https://www.econbiz.de/10010361337
Saved in:
3
A DEA based composite measure of quality and its associated data uncertainty interval for health care provider profiling and pay-for-performance
Shwartz, Michael
;
Burgess, James Francis
;
Zhu, Joe
- In:
European journal of operational research : EJOR
253
(
2016
)
2
,
pp. 489-502
Persistent link: https://www.econbiz.de/10011490366
Saved in:
4
Patient choice analysis and demand prediction for a health care diagnostics company
Zhang, Yue
;
Liang, Liping
;
Liu, Emma
;
Chen, Chong
; …
- In:
European journal of operational research : EJOR
251
(
2016
)
1
,
pp. 198-205
Persistent link: https://www.econbiz.de/10011446263
Saved in:
5
Tele-medicine question response service : analysis of benefits and costs
Cho, David
;
Stauffer, Jon M.
- In:
Omega : the international journal of management science
111
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013271733
Saved in:
6
Determining ambulance destinations when facing offload delays using a Markov decision process
Li, Mengyu
;
Carter, Alix
;
Goldstein, Judah
;
Hawco, Terence
- In:
Omega : the international journal of management science
101
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012494666
Saved in:
7
An appointment scheduling policy for healthcare systems with parallel servers and pre-determined quality of service
Shnits, Boris
;
Bendavid, Illana
;
Marmor, Yariv N.
- In:
Omega : the international journal of management science
97
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012289091
Saved in:
8
Modeling multi-stage healthcare systems with service interactions under blocking for bed allocation
Wu, Xiaodan
;
Li, Juan
;
Chu, Chao-Hsien
- In:
European journal of operational research : EJOR
278
(
2019
)
3
,
pp. 927-941
Persistent link: https://www.econbiz.de/10012102515
Saved in:
9
Nurse scheduling with quick-response methods : improving
hospital
performance, nurse workload, and patient experience
Schoenfelder, Jan
;
Bretthauer, Kurt M.
;
Wright, P. Daniel
; …
- In:
European journal of operational research : EJOR
283
(
2020
)
1
,
pp. 390-403
Persistent link: https://www.econbiz.de/10012161999
Saved in:
10
Regulating patient care in walk-in clinics
Pazoki, Mostafa
;
Samarghandi, Hamed
- In:
Omega : the international journal of management science
99
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012431845
Saved in:
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