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European management journal
Journal of business research : JBR
27
ERES
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Jahrbuch der Absatz- und Verbrauchsforschung
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Marketing : ZFP ; journal of research and management
17
Journal of Business Research
12
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ECONIS (ZBW)
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1
Service employees' naturally felt emotions : do they matter?
Walsh, Gianfranco
- In:
European management journal
37
(
2019
)
1
,
pp. 78-85
Persistent link: https://www.econbiz.de/10011996288
Saved in:
2
Unfriendly customers as a social stressor : an indirect antecedent of service employees' quitting intention
Walsh, Gianfranco
- In:
European management journal
29
(
2011
)
1
,
pp. 67-78
Persistent link: https://www.econbiz.de/10008858262
Saved in:
3
Consumer perceptions of luxury brands : an owner-based perspective
Bachmann, Frank
;
Walsh, Gianfranco
;
Hammes, Eva Katharina
- In:
European management journal
37
(
2019
)
3
,
pp. 287-298
Persistent link: https://www.econbiz.de/10012063171
Saved in:
4
Sustainable consumption and third-party certification labels : consumers’ perceptions and reactions
Brach, Simon
;
Walsh, Gianfranco
;
Shaw, Deirdre
- In:
European management journal
36
(
2018
)
2
,
pp. 254-265
Persistent link: https://www.econbiz.de/10011845788
Saved in:
5
Improving referral management by quantifying market mavens' word of mouth value
Walsh, Gianfranco
;
Elsner, Ralf
- In:
European management journal
30
(
2012
)
1
,
pp. 74-81
Persistent link: https://www.econbiz.de/10009490711
Saved in:
6
The services field : a cornucopia filled with potential management topics
Walsh, Gianfranco
;
Linzmajer, Marc
- In:
European management journal
39
(
2021
)
6
,
pp. 688-694
Persistent link: https://www.econbiz.de/10013206192
Saved in:
7
Customer integration, fairness perceptions, and silent endurance in digital versus human service interactions
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Dose, David
; …
- In:
European management journal
41
(
2023
)
1
,
pp. 34-46
Persistent link: https://www.econbiz.de/10014281789
Saved in:
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