This paper provides a comparative analysis of statistical methods to evaluate the consumer perception about the quality of Services of General Interest. The evaluation of the service quality perceived by users is usually based on Customer Satisfaction Survey data and an ex-post evaluation is...

In this paper, we investigate a channel through which social (or civic) capital may improve economic wellbeing and the functioning of institutions: political accountability. The main idea is that voters who share values and beliefs that foster cooperation are more likely to base their vote on...

Is tourism an opportunity for lagging countries in the elusive quest for growth (Easterly, 2002)‘ Recent empirical evidence suggests that the answer is a cautious yes. Aggregate cross-country data show that tourism specialization is likely to be associated with higher per capita GDP growth...

Increasing the realism with respect to the representation of actors, decision-making, and institutions is critical to better understand the transition towards a low-carbon sustainable society since actors, decision-making, and institutions are the defining elements of transition pathways. In...

This paper deals with the effects of labour market institutions on labour market performance. We analyse as an indicator for the labour intensity of output growth the employment threshold (the minimum growth rate of output necessary to keep employment constant). We show for a sample of 17 OECD...

The aim of this paper is describing a new methodology for mapping and measuring linguistic diversity in a territory. The three methods that have been created by the Centro di eccellenza della ricerca Osservatorio linguistico permanente dell'italiano diffuso fra stranieri e delle lingue immigrate...

Using a unique set of data and exploiting a large-scale natural experiment, we estimate the effect of real-time usage information on residential electricity consumption in Northern Ireland. Starting in April 2002, the utility replaced prepayment meters with “smart” meters that allow the...

The FEEM project APPS – Assessment, Projections and Policy of Sustainable Development Goals – focuses on the quantitative assessment of the seventeen Sustainable Development Goals (SDGs), adopted by the United Nations at the end of September 2015. The project consists of two phases. The...