Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Financial Institutions Center"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Call-routing schemes for call-...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
2
Dienstleistungsqualität
2
Relationship marketing
2
Service quality
2
Arbeitskräfte
1
Arbeitsmobilität
1
Arbeitszufriedenheit
1
Betriebliches Bildungsmanagement
1
Competition
1
Consumer behaviour
1
Customer satisfaction
1
Employer-provided training
1
Führungskräfteentwicklung
1
Human Resource Management
1
Job satisfaction
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Labour mobility
1
Leadership development
1
Learning organization
1
Learning process
1
Lernende Organisation
1
Lernprozess
1
Lieferantenmanagement
1
Personalbeschaffung
1
Personalmanagement
1
Product quality
1
Produktqualität
1
Quality management
1
Qualitätsmanagement
1
Recruitment
1
Risiko
1
Risk
1
Supplier relationship management
1
Theorie
1
Theory
1
Wettbewerb
1
Workforce
1
more ...
less ...
Online availability
All
Free
4
Type of publication
All
Book / Working Paper
4
Language
All
English
4
Author
All
Gans, Noah
4
Zhou, Yong-pin
2
Published in...
All
Financial Institutions Center
Faculty & research / Insead : working paper series
25
Management science : journal of the Institute for Operations Research and the Management Sciences
19
Manufacturing & service operations management : M & SOM
10
Management Science
7
Operations research : the journal of the Operations Research Society of America
7
Center for Financial Institutions Working Papers
5
Manufacturing & Service Operations Management
5
Operations research, Management science : OR MS ; the international literature digest
4
Information technology and management
3
Operations research
3
Working paper / Risk Management and Decision Processes Center, Wharton School, University of Pennsylvania
3
Journal of the American Statistical Association : JASA
2
Working papers / Financial Institutions Center
2
Electronic commerce research and applications
1
IIE transactions / Institute of Industrial Engineers, Norcross, Ga : industrial engineering and development
1
INSEAD Working Paper
1
Johnson School Research Paper Series
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of the American Statistical Association
1
Kelley School of Business Research Paper
1
Marketing Science
1
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
1
Production and operations management : an international journal of the Production and Operations Management Society
1
Production and operations management : the flagship research journal of the Production and Operations Management Society
1
The Wharton School Research Paper
1
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Managing learning and turnover in employee staffing
Gans, Noah
;
Zhou, Yong-pin
-
1999
Persistent link: https://www.econbiz.de/10001427409
Saved in:
2
A single-server queue with Markov modulated service times
Zhou, Yong-pin
;
Gans, Noah
-
1999
Persistent link: https://www.econbiz.de/10001427410
Saved in:
3
Customer loyalty and supplier : strategies for quality competition
Gans, Noah
-
1999
Persistent link: https://www.econbiz.de/10001425600
Saved in:
4
Customer learning and loyalty when quality is uncertain
Gans, Noah
-
1999
Persistent link: https://www.econbiz.de/10001427613
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
