As a follow up to Steve Morlidge’s series on Guiding Priciples in previous issues of Foresight, here the authors offer comments on the principles governing process design, particularly regarding the management of forecasting biases. Copyright International Institute of Forecasters, 2012

Oliva and Watson describe how organizational biases arise from the different incentives, agendas, and blind spots of the various functional areas of a business and how they compromise forecast accuracy and disrupt the supply chain process. They present a case study-the Leitax Corporation-of how...