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~isPartOf:"Forum Dienstleistungsmanagement"
~person:"Bruhn, Manfred"
~person:"Wasilewski, Rainer"
~subject:"Service quality"
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Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
Bruhn, Manfred
(
ed.
);
Stauss, Bernd
(
ed.
)
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003901859
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