) usage, product innovation, and customer satisfaction. The general problem was the lack of evidence indicating the use of CRM … the beneficial use of a CRM system for customer satisfaction and product innovation. Data were gathered through sur …

The number of innovation studies with a management perspective has grown considerably over the last 25 years. This … study identified the universities that are most productive and influential in innovation research. The leading innovation … "innovation" and second by 18 management-related research areas. The results indicate that US universities are the most productive …

facilitate mutual knowledge for innovation when people do not already have a common language for effective communication about an … innovation. For example, there can be a lack of common language among diverse participants at public co-creation workshops …: especially when different participants have different perspectives about the same hyped innovation. In this paper, action …

business partners, be fitted into new or current business networks. In the literature on innovation, the incremental, radical … performed by the author. The findings suggest links between the type of innovation, and the role of the network and network … innovation. Furthermore, the paper contributes to previous research through indicating the various types of innovations …

In his groundbreaking work Sources of Innovation, Eric von Hippel discussed from where in (and out of) the value … that discusses these new phenomena and presents a tentative updated pheno-typology of the sources of innovation, adding six … the 10 phenotypes, in comparison to the in-house, non-open innovation, default phenotype. …

Innovation can be a source of competitive advantage for companies, either through the improvement of methods and … important to measure innovation and discuss the results associated therewith. The aim of this research is to address each of the … main indicators of organizational innovation, separately discussing the advantages and disadvantages inherent to their …