Fischbacher, Urs; Utikal, Verena - In: Games and Economic Behavior 82 (2013) C, pp. 592-608
An apology is a strong and cheap device to restore social or economic relationships that have been disturbed. In a laboratory experiment in which apologies emerge endogenously, we find that harmdoers use apologies in particular if they fear punishment and if their intentions cannot be easily...