We study the broken windows theory with a field experiment in a shared area of a workplace in academia (department common room). We explore academics’ and postgraduate students’ behaviour under an order condition (clean environment) and a disorder condition (messy environment). We find...

This study explores people's risk attitudes after having suffered large real-world losses following a natural disaster. Using the margins of the 2011 Australian floods (Brisbane) as a natural experimental setting, we find that homeowners who were victims of the floods and face large losses in...

We conducted a framed field experiment to explore a situation where individuals have potentially competing social identities to understand how group identification and socialization affect ingroup favoritism and out-group discrimination. The Dictator Game and the Trust Game were conducted in...

Because no-show behavior typically leads to operational inefficiencies and thus diminishing returns for service firms, a growing number of authors have demonstrated the potential of using reminders to reduce no-show rates. In this study, by examining the behavioral responses of 13,911 season...

Trust in the health care system requires being confident that sufficient and appropriate treatments will be provided if needed. The COVID-19 public health crisis is a significant, global, and (mostly) simultaneous test of the behavioral implications arising from this trust. We explore whether...