This paper investigates the effect of automated teller machines (ATMs), information technology (IT) investments and other determinants on the efficiency and profitability of Greek commercial banks. Following the two-step procedure: 1) efficiency is derived via the non-parametric data envelopment...

The scope of this paper is to examine the relation between the athletic and financial performance of Greek football clubs and how the investment in player contracts (playing talent) impacts this relation. We selected a sample of 20 football clubs participating in the three professional divisions...

The paper measures and decomposes Total Factor Productivity (TFP) growth in Greek manufacturing for the period 1975-96 using the non parametric Malmquist productivity change index. The average rate of TFP growth for the sector as a whole was 1.8 percent per annum, although considerable...

This study contributes to the setting/industry specific metrics vs. the SERVQUAL metric debate. It also revisits the causality of relationships between customer loyalty dimensions and the effects of customer satisfaction on the latter. Evidence drawn from Greek banking, was analysed under a...

This paper empirically explores, through the detailed study of a sample of Ellenic cases of international technology transfer arrangements, the relationship between firm economic performance and firm technological accumulation efforts. The logistic regression model used indicates that from the...

This work examines an artificial neural system (ANS) capable of dimensionality-reduction and its fitness to a business data analysis problem. While ANSs are often used in the later stages of explorative data analysis to place similar cases in clusters or to identify known patterns, the role of...