This paper examines reverse logistics practices in the pharmaceutical manufacturing industry in Ghana. The sample were selected on hierarchical levels using stratified sampling methods. With a 100% response rate, data gathered from both primary and secondary sources were analyzed using...

This paper offers a generic and rational construction of Balanced Scorecard. The construction involves implementing a time-managed approach to identify the evolution of the main contributors to the current company’s strategy as well as their behavior in the future organizational...

Knowledge is a changing system with interactions among experience, skills, facts, relations, values, thinking processes and meanings. Literature differentiates between the two dimensions of knowledge, explicit and tacit. Explicit knowledge can be expressed in formal and systematic language and...

This study explored the application among Thai listed firms of four BSC attributes, i.e. translating strategy into operation terms, aligning the organizational units to the strategy, communicating strategy to employees, and providing feedback and learning. The study also provided evidence of key...

The successful implementation of Balanced Scorecard (BSC) requires a positive attitude toward the BSC. Specifically, the BSC should be perceived as simple to use and of great usefulness. This study develops the measurement of BSC usage and examines whether the determinants impact the BSC usage...