Lai, Jianwei; He, Peng; Chou, Hsien-Ming; Zhou, Lina - In: Global Journal of Business Research 7 (2013) 1, pp. 109-115
This research aims to investigate culture impact on the content of helpful online consumer reviews. Two distinct cultures, American and Chinese, were selected for comparison. The hypothesized culture effects were empirically examined with online customer reviews data collected from both...