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The effect of ATM service quality on customer satisfaction and customer loyalty : an empirical analysis
Aslam, Wajeeha; Tariq, Ayesha; Arif, Imtiaz - In: Global business review 20 (2019) 5, pp. 1155-1178
Persistent link: https://www.econbiz.de/10012137565
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A model of customer loyalty : an empirical study of Indian retail banking customer
Kant, Rishi; Jaiswal, Deepak; Mishra, Suyash - In: Global business review 20 (2019) 5, pp. 1248-1266
Persistent link: https://www.econbiz.de/10012137634
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How does transparency complement customer satisfaction and loyalty in the restaurant business?
Ratan Agrawal, Shiv; Mittal, Divya - In: Global business review 20 (2019) 6, pp. 1423-1444
Persistent link: https://www.econbiz.de/10012137803
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An empirical analysis of the effect of a retailers loyalty programme on their customers' loyalty
Chhabra, Sakhhi - In: Global business review 18 (2017) 2, pp. 445-464
Persistent link: https://www.econbiz.de/10011741251