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~isPartOf:"Handbook of hospitality operations and IT"
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Handbook of hospitality operations and IT
Tourism management : research, policies, practice
13
Journal of travel and tourism marketing
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
International journal of hospitality management
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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International journal of contemporary hospitality management
6
Journal of Business Research
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Journal of business research : JBR
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Journal of hospitality marketing & management
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Psychology & marketing
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The journal of services marketing
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Journal of service management
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Marketing intelligence & planning
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The international journal of human resource management
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Customer engagement : contemporary issues and challenges
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International journal of event and festival management
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International journal of service industry management : IJSIM
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Journal of Air Transport Management
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Journal of management & organization : JMO
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South African Journal of Business Management
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The Cornell hospitality quarterly
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The service encounter
Sparks, Beverley
;
Weber, Karin
- In:
Handbook of hospitality operations and IT
,
(pp. 109-137)
.
2008
Persistent link: https://www.econbiz.de/10003807229
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