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E-government and innovation : the socio-political shaping of ICT as a source of innovation

Bekkers, Victor J. J. M. - In: Handbook of innovation in public services, (pp. 253-268). 2013

Persistent link: https://www.econbiz.de/10010194904

Revenue administration reforms in Anglophone Africa since the early 1990s

Kloeden, David - 2011

Persistent link: https://www.econbiz.de/10009424827

Customs administration reform and modernization in francophone sub-Saharan Africa, 1995 – 2010

Montagnat-Rentier, Gilles; Parent, Gilles - 2012

This paper outlines reforms that have been achieved in the modernization of the customs administrations of francophone sub-Saharan (African) countries since the mid-1990s. It also highlights the remaining issues in this process. Progress has been made in the automation of operations and...

Persistent link: https://www.econbiz.de/10009659759

Innovations in structure : experience from local government in the UK

Andrews, Rhys; Boyne, George A. - In: Handbook of innovation in public services, (pp. 514-527). 2013

Persistent link: https://www.econbiz.de/10010194777

Internal and external influences on the capacity for innovation in local government

Walker, Richard M. - In: Handbook of innovation in public services, (pp. 496-513). 2013

Persistent link: https://www.econbiz.de/10010194782

Co-production and innovation in public services : can co-production drive innovation?

Strokosch, Kirsty - In: Handbook of innovation in public services, (pp. 375-389). 2013

Persistent link: https://www.econbiz.de/10010194804

Policy networks and innovation

Lewis, Jenny M.; Alexander, Damon; Considine, Mark - In: Handbook of innovation in public services, (pp. 360-374). 2013

Persistent link: https://www.econbiz.de/10010194806

Innovation in complex public service systems

Rhodes, Mary Lee - In: Handbook of innovation in public services, (pp. 332-346). 2013

Persistent link: https://www.econbiz.de/10010194814

Collaborative innovation in the public sector

Torfing, Jacob - In: Handbook of innovation in public services, (pp. 301-316). 2013

Persistent link: https://www.econbiz.de/10010194816

Ethical innovation in the public services

Macaulay, Michael; Norris, David - In: Handbook of innovation in public services, (pp. 238-249). 2013

Persistent link: https://www.econbiz.de/10010194905