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~isPartOf:"Handbuch Electronic Customer Care : der Weg zur digitalen Kundennähe"
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Handbuch Electronic Customer Care : der Weg zur digitalen Kundennähe
Journal of Indian Business Research
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Die Bank : Zeitschrift für Bankpolitik und Praxis
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Journal of Indian business research
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Aspekte einer effizienten Bankorganisation
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Bankinformatik 2004 : Strategien, Konzepte und Technologien für das Retail-Banking
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Banking and information technology / Deutsche Ausgabe : BIT ; a strategic report for top management
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IT-Controlling in Forschung und Praxis : Tagungsband zur 2. Fachtagung IT-Controlling, Sankt Augustin 21. und 22.2.2005
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Customer Care als Unternehmensstrategie
Messner, Wolfgang
- In:
Handbuch Electronic Customer Care : der Weg zur …
,
(pp. 23-36)
.
2004
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