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~isPartOf:"Handbuch Electronic Customer Care : der Weg zur digitalen Kundennähe"
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Handbuch Electronic Customer Care : der Weg zur digitalen Kundennähe
Die Bank : Zeitschrift für Bankpolitik und Praxis
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Strategien deutscher Unternehmen in Indien
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Customer Care als Unternehmensstrategie
Messner, Wolfgang
- In:
Handbuch Electronic Customer Care : der Weg zur …
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(pp. 23-36)
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2004
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