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Turning doctors into leaders
Lee, Thomas H. - In: Harvard business review : HBR 88 (2010) 4, pp. 50-58
Persistent link: https://www.econbiz.de/10003947403
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Engaging doctors in the health care revolution
Lee, Thomas H.; Cosgrove, Toby - In: Harvard business review : HBR 92 (2014) 6, pp. 104-111
Persistent link: https://www.econbiz.de/10010371828
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Premium price, poor performance
Levin-Scherz, Jeff - In: Harvard business review : HBR 88 (2010) 4, pp. 70-73
Persistent link: https://www.econbiz.de/10003947421
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Mumbai's models of service excellence : what the city's dabbawalas can teach your company about quality
Thomke, Stefan H. - In: Harvard business review : HBR 90 (2012) 11, pp. 121-126
Persistent link: https://www.econbiz.de/10009665392
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Delivering world-class health care, affordably
Govindarajan, Vijay; Ramamurti, Ravi - In: Harvard business review : HBR 91 (2013) 11, pp. 117-122
Persistent link: https://www.econbiz.de/10010196104
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Kick-ass customer service
Dixon, Matthew; Turner, Scott; DeLisi, Rick - In: Harvard business review : HBR 95 (2017) 1, pp. 110-117
Persistent link: https://www.econbiz.de/10011632691
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Don't try this offshore
Brown, Stephen - In: Harvard business review : HBR 86 (2008) 9, pp. 39-50
Persistent link: https://www.econbiz.de/10003759001
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How Pixar fosters collective creativity
Catmull, Ed - In: Harvard business review : HBR 86 (2008) 9, pp. 64-72
Persistent link: https://www.econbiz.de/10003759324
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7 ways to fall big : lessons from the most inexcusable business failures of the past 25 years
Carroll, Paul B.; Mui, Chunka - In: Harvard business review : HBR 86 (2008) 9, pp. 82-91
Persistent link: https://www.econbiz.de/10003759330
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The new arsenal of risk management
Buehler, Kevin; Freeman, Andrew; Hulme, Ron - In: Harvard business review : HBR 86 (2008) 9, pp. 92-100
Persistent link: https://www.econbiz.de/10003759333