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Harvard business review : HBR
Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
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Conceptualization and measurement of consumer satisfaction and dissatisfaction : proceedings of conference conducted by Marketing Science Institute with support of National Science Foundation, April 11-13, 1976
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Consumer complain : does business respond?
Andreasen, Alan R.
;
Best, Arthur
- In:
Harvard business review : HBR
55
(
1977
)
4
,
pp. 93-101
Persistent link: https://www.econbiz.de/10001838139
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2
SOCIAL ENTERPRISE: PROFITS FOR NONPROFITS: FIND A CORPORATE PARTNER
Andreasen, Alan R.
- In:
Harvard business review : HBR
74
(
1996
)
6
,
pp. 47-60
Persistent link: https://www.econbiz.de/10005990971
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