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TOOL KIT - A Better Way to Deliver Bad News - If you're like most managers, you don't like to dole out negative feedback. You know that employees often become defensive and that th...
Manzoni, Jean-François
- In:
Harvard business review : HBR
(
2002
),
pp. 114-119
Persistent link: https://www.econbiz.de/10005940347
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