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Health care's service fanatics : how the Cleveland Clinic leaped to the top of patient-satisfaction surveys
Merlino, James I.; Raman, Ananth - In: Harvard business review : HBR 91 (2013) 5, pp. 108-116
Persistent link: https://www.econbiz.de/10009740748
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HBR Spotlight - The 21st-Century Supply Chain - Part 2 of 3 - Aligning Incentives in Supply Chains
Narayanan, V.G.; Raman, Ananth - In: Harvard business review : HBR (2004), pp. 94-103
Persistent link: https://www.econbiz.de/10005924613
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Rocket Science Retailing Is Almost Here -Are You Ready? - Despite all the sales and customer data available to them, most retailers are having a hard time matching their supply wit...
Fischer, Marshall L.; Raman, Ananth; McCLELLAND, Anna Sheen - In: Harvard business review : HBR 78 (2000) 4, pp. 115-127
Persistent link: https://www.econbiz.de/10005957337
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Building a transparent supply chain : blockchain can enhance trust, efficiency, and speed
Gaur, Vishal; Gaiha, Abhinav - In: Harvard business review : HBR 98 (2020) 3, pp. 94-103
Persistent link: https://www.econbiz.de/10012288927
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Curing the addiction to growth
Fisher, Marshall L.; Gaur, Vishal; Kleinberger, Herb - In: Harvard business review : HBR 95 (2017) 1, pp. 66-74
Persistent link: https://www.econbiz.de/10011632668