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How teams impact patient satisfaction : a review of the empirical literature
Hoff, Timothy; Prout, Kathryn; Carabetta, Shannon - In: Health care management review : HCM review 46 (2021) 1, pp. 75-85
Persistent link: https://www.econbiz.de/10012520520
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Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.; Stock, Gregory N.; Gowen, … - In: Health care management review : HCM review 40 (2015) 1, pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
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The influence of organizational factors on patient safety : examining successful handoffs in health care
Richter, Jason P.; McAlearney, Ann Scheck; Pennell, … - In: Health care management review : HCM review 41 (2016) 1, pp. 32-41
Persistent link: https://www.econbiz.de/10011421760
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Use of foreign-educated nurses and patient satisfaction in U.S. hospitals
Mazurenko, Olena; Menachemi, Nir - In: Health care management review : HCM review 41 (2016) 4, pp. 306-315
Persistent link: https://www.econbiz.de/10011591454
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Does physician leadership affect hospital quality, operational efficiency, and financial performance?
Tasi, Michael C.; Keswani, Aakash; Bozic, Kevin J. - In: Health care management review : HCM review 44 (2019) 3, pp. 256-262
Persistent link: https://www.econbiz.de/10012103028
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Giving voice to all patients : on patients at the margins and their intention and perceived ability to complain
Salge, Torsten Oliver; Antons, David; Cichy, Patrick; … - In: Health care management review : HCM review 43 (2018) 2, pp. 126-137
Persistent link: https://www.econbiz.de/10011845638
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Do hospitals that do the right thing have more satisfied patients?
Tajeu, Gabriel S.; Kazley, Abby Swanson; Menachemi, Nir - In: Health care management review : HCM review 40 (2015) 4, pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
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Distinct enough? : a national examination of Catholic hospital affiliation and patient perceptions of care
Kutney-Lee, Ann; Melendez-Torres, G. J.; McHugh, Matthew D. - In: Health care management review : HCM review 39 (2014) 2, pp. 134-144
Persistent link: https://www.econbiz.de/10010356235
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Evaluating the link between human resource management decisions and patient satisfaction with quality of care
Oppel, Eva-Maria; Winter, Vera; Schreyögg, Jonas - In: Health care management review : HCM review 42 (2017) 1, pp. 53-64
Persistent link: https://www.econbiz.de/10011632124
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Patient experience and hospital profitability : is there a link?
Richter, Jason P.; Muhlestein, David B. - In: Health care management review : HCM review 42 (2017) 3, pp. 247-257
Persistent link: https://www.econbiz.de/10011717201