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Evaluating service quality dimensions as antecedents to outpatient satisfaction using back propagation neural network
Carlucci, Daniela; Renna, Paolo; Schiuma, Giovanni - In: Health care management science 16 (2013) 1, pp. 37-44
Persistent link: https://www.econbiz.de/10009721779
Cover Image
Evaluating service quality dimensions as antecedents to outpatient satisfaction using back propagation neural network
Carlucci, Daniela; Renna, Paolo; Schiuma, Giovanni - In: Health care management science 16 (2013) 1, pp. 37-44
Persistent link: https://www.econbiz.de/10010070105