Purpose – This paper aims to describe the impact of constant organizational change on human‐resource management at print‐services company Konica Minolta. Design/methodology/approach – The paper considers the company's recruitment, employee‐development and benefits policies and includes...

Purpose – Describes how workforce planning, talent management and the improved use of human‐resource information and workforce market intelligence have supported Birmingham City Council to respond to current financial pressures. Design/methodology/approach – Draws on the work undertaken by...

Purpose – This paper aims to describe an award‐winning recruitment campaign at Bromford, a UK‐based social business providing housing and support services, which incorporated social media, video and digital communications to search for people who not only had the right skills but who could...

Launched only three years ago, UK e‐commerce banking organization Egg already has more than 1.7 million customers and around 2,000 employees. Employee training has had to be reformed to cope with a growth rate which has exceeded even the company’s expectations.

The enormous changes brought about by extensive downsizing from the 1980s and the boom and bust of the 1990s stimulated a transition from a hierarchical to a virtual workplace for many organizations. Significant changes in the structure of some work environments have been the increasing use of...

The transition from paper‐based employee surveys to electronic implementation has resulted in quicker and fuller feedback from employees and reduced costs by half at Emap Communications, which employs more than 1,200 people at eight sites in the UK.